Sean Gillespie is a skilled change consultant with strong facilitation skills and a passion for changing company practices and culture. Sean’s engagements utilise the very latest “Visual Thinking and Fun Learning” techniques to engage with your team, and to make change sticky! A staunch advocate of listening to the Voice of the Customer in business. His engagements are iterative and utilise Agile planning to progress change through factual, data-led customer engagements. Sean is the principle author of “Lean for Sales: Bringing the Science of Lean to the Art of Selling”. A book published to assist sales teams to use Lean and Agile techniques to improve customer collaboration and engagement. Today Sean works as a Development Operations Change Leader for Europe at IBM. Part of a global team. Leading collaborative engagements with development and operations teams, as well as C level management to change development operation practices and improve velocity. Sean has successfully delivered engagements at some of Europe’s largest banks, retailers and insurance customers. With more than 15 years of experience in working with developer’s on IBM System z and distributed systems, Sean’s engagements are often focused on modernising practices on System z in line with the broader enterprise development changes. A native “Aussie” living in the United Kingdom, at IBM he has been selected to receive an Eminence Award, VP Award, and Equity Award for his achievements in delivering value to customers. Sean is a Certified Six Sigma Green Belt and Lean Black Belt.