Stream: Virtual Room 3
Time: 09:00 - 10:00
Do you face challenges collaborating across teams that increase the time to resolve problems in your IT environment? Do you leverage collaboration platforms like Microsoft Teams, Slack or Mattermost in your enterprise? Does your organization face skills issues as you go through a generational shift and at the same time you have the need to reduce the cost and maintain operational integrity under increasing transactional volume?
Learn how you can use web-based and highly customizable dashboards to visualize and consolidate information from your automation, monitoring, network management, and scheduling environment, enabling next generation z operators to quickly identify, isolate and resolve problems.
Learn how you can even enhance this user experience and make use of chat-based operations (ChatOps) by receiving alerts about your IBM Z environment in popular collaboration platforms like Slack, Microsoft Teams, or Mattermost. Then use a chatbot in these collaboration platforms to identify and resolve incidents quicker by providing collaborative problem resolution capabilities
Wolfgang Schaeberle is a senior product manager at IBM focusing on delivering innovative solutions in the IBM Z Service Management area. Prior to his current role, Wolfgang has been the technical leader for IBM Service Management Unite. He has worked in multiple disciplines of Systems Management, especially automated operations, business resilience and performance management. In addition, he has a strong background in user experience design as well as application development.
Wolfgang Schaeberle is a senior product manager at IBM focusing on delivering innovative solutions in the IBM Z Service Management area. Prior to his current role, Wolfgang has been the technical leader for IBM Service Management Unite. He has worked in multiple disciplines of Systems Management, especially automated operations, business resilience and performance management. In addition, he has a strong background in user experience design as well as application development.
Wolfgang Schaeberle is a senior product manager at IBM focusing on delivering innovative solutions in the IBM Z Service Management area. Prior to his current role, Wolfgang has been the technical leader for IBM Service Management Unite. He has worked in multiple disciplines of Systems Management, especially automated operations, business resilience and performance management. In addition, he has a strong background in user experience design as well as application development.
Wolfgang Schaeberle is a senior product manager at IBM focusing on delivering innovative solutions in the IBM Z Service Management area. Prior to his current role, Wolfgang has been the technical leader for IBM Service Management Unite. He has worked in multiple disciplines of Systems Management, especially automated operations, business resilience and performance management. In addition, he has a strong background in user experience design as well as application development.
Wolfgang Schaeberle is a senior product manager at IBM focusing on delivering innovative solutions in the IBM Z Service Management area. Prior to his current role, Wolfgang has been the technical leader for IBM Service Management Unite. He has worked in multiple disciplines of Systems Management, especially automated operations, business resilience and performance management. In addition, he has a strong background in user experience design as well as application development.
Wolfgang Schaeberle is a senior product manager at IBM focusing on delivering innovative solutions in the IBM Z Service Management area. Prior to his current role, Wolfgang has been the technical leader for IBM Service Management Unite. He has worked in multiple disciplines of Systems Management, especially automated operations, business resilience and performance management. In addition, he has a strong background in user experience design as well as application development.
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