Stream: Systems Management
Time: 16:45 - 17:45
z/OS transactional workloads contain interactions between IBM z/OS components, middleware, Independent Software Vendor (ISV) products, client applications and shared resources. Sometimes these interactions and resources can cause transient short term performance issues. In the worst cases, these transient issues can repeat, worsen, and result in broader service degradation, critical situations, and even outages. When things go wrong, Subject Matter Experts spend significant time (e.g., days, weeks, or months depending on the issue) looking for clues needed to define the root cause. They can analyze purpose built synchronized, 5-second, micro-summary, exceptionalism enriched data to identify and correlate short interval anomalies with only 15 minutes of data, reducing the time required to diagnose complex critical situations, service degradation, and outages. In addition, Subject Matter Experts can proactively identify repeating transient workload resilience risks, providing an opportunity to diagnose the root cause and address it before a crit-sit or outage occurs.
Dan Wiegand is a Principal Offering Manager at IBM focusing on IBM Z AIOps. In his 25 years at IBM, he has taken multiple roles across development, architecture, and offering strategy for both IBM Z and IBM Cloud solutions. Dan has an extensive background in IT Service Management.
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