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What Does a Client Services Consultant Do?

(AJ)

Stream: WAVEZ 101
Time: 15:15 - 16:00


Presentation

Let's be honest:  "z/OS Mainframe AIOps & Automation Client Services Technical Consultant" is a mouthful of a job title.

Soi what does this job role entail?

Join this session as I talk about my journey to my current customer-facing role which includes leading complex migrations, developing engaging training modules for mainframe education, managing product installations and maintenance, all with some world travel mixed in.

Attachments

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Speakers


  • Sean Rooney at Broadcom Mainframe Software
  • Broadcom | 2024 IBM Rising Champion | Client Services Technical Consultant - z/OS Mainframe AIOps & Automation 

    I am a dedicated mainframer currently working on supporting large-scale migrations and conversions to Broadcom's automation product: OPS/MVS. I help organizations seamlessly adopt and integrate advanced mainframe automation solutions. I collaborate closely with clients, tackling unique challenges and developing strategic adoption roadmaps tailored to their needs. 

    I grew up in New York and now live in San Diego, California, blending East Coast determination with West Coast creativity. Over the course of my career, I've held roles as a Db2 Database Administrator and Storage and System Support Engineer, which provided me with a strong technical foundation and deep understanding of enterprise-level systems. 

    I'm passionate about mainframe education and mentoring, sharing knowledge with the community, and speaking at conferences to inspire others about the future of mainframe technology. I believe in continuous learning and enjoy connecting with industry professionals to drive innovation and growth.


    Email: sean.rooney@broadcom.com

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