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What Does a Client Services Consultant Do?

(AJ)

Stream: WAVEZ 101
Time: 15:15 - 16:00


Presentation

Let's be honest:  "z/OS Mainframe AIOps & Automation Client Services Technical Consultant" is a mouthful of a job title.

Soi what does this job role entail?

Join this session as I talk about my journey to my current customer-facing role which includes leading complex migrations, developing engaging training modules for mainframe education, managing product installations and maintenance, all with some world travel mixed in.

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Speakers


  • Sean Rooney at Broadcom Mainframe Software
  • Client Services Technical Consultant - z/OS Mainframe AIOps & Automation

    I graduated from the University at Albany, State University of New York in 2014 with a degree in Business Administration with a concentration in IT and Management. My mainframe career started as a storage and system support intern before being offered my first full-time role upon graduation. I worked on the mainframe storage team for 3 years before moving to the Database Db2 team. I currently work for Broadcom as a Client Services Technical Consultant with the AIOPS Automation team and have been in this role since 2021.


    Email: sean.rooney@broadcom.com

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