Stream: Service Management
Time: 13:00 - 13:45
Most organizations have no problem visualizing distributed resources in their ServiceNow CMDB. But when it comes to mainframe data, it's a different story. In fact, in most cases, it's not a story at all. In this session, we will share a demo of IBM's solution for automating resource discovery on IBM Z and population to a ServiceNow CMDB. You will walk away with a clearer picture on how your team can drive better visibility and unlock improved incident remediation.
Andrew Bowker is a senior product manager in IBM's Z AIOps org developing several capabilites ranging from discovery & observability tooling, to storage tooling, to application performance tools. Andrew earned a mechanical engineering and MBA degree from NC State University. He is passionate about product innovation and helping customers optimize their operations. Outside of work, you'll find Andrew exploring local parks, trying new restaurants, sipping bourbon, and hiking trails with his family.
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