Stream: Service Management
Time: 14:15 - 15:00
In this session concepts about a unified user experience that accelerate the resolution of operational issues and optimize systems management by enhancing and supporting the decision making at critical times through smart event management and correlation, AI infusion, and expert insight advice.
Main focus area will be :
• Provide complete observability across infrastructure to easily isolate and diagnose operational issues, through a united user interface, that collects events and metrics from disparate data sources in compliance with the OpenTelemetry standard.
• Early anomaly detection and proactive remediation of operational issues even before these impact service level agreements, through AI infusion, designed to provide anomaly detection and event correlation.
• Support any and all skill levels to optimally resolve operational issues by providing expert insight advice and guidance, using generative AI.
Domenico D’Alterio is the IBM Principal Product Manager focused on The Linux Foundation's ZoweTM and IBM Z distribution for Zowe projects. He contributes to the open-source project strategy and direction as well as market success of IBM Z distribution for Zowe. Prior to his current role, Domenico was the Product Manager for offerings in the IBM Z AIOps area working on the strategic directions of multiple offerings. In the previous years, he covered different managerial positions in IBM Development and Customer support organization as well as the role of Product Manager of Z Analytics products, Domenico joined IBM in 1999. Starting as designer, moved to a managerial role in 2006, acting as Development and Customer Support manager in the former Tivoli division of IBM. He graduated in Electronic Engineering, in Italy.
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