Stream: Virtual Room 7
Time: 13:30 - 14:30
From a user of such tools to the key architect of our monitoring solution I talk about how this is possible today and why working with vendors is key. Lets talk about the benefits of using event monitoring software saves time by reducing MTTA and MTTR, as well as not missing events that could be lost on a console. How this takes operations from purely being reactive, to a more predictive solution. With a solid model how this can be used to improve processes, reduce chain reactions and issues that could cascade across the enterprise. As well as providing more and better data into a problem ticket that would have taken techs time to track down.
Ensono Expert Capacity Planner IT SME with +40 years of IT corporate experience 2015 joined the Ensono team from IBM Multiple industry experience; retail, transportation, finance, manufacturing, claims processing; insurance IT corporate computing experiences covering nearly all disciplines Focus areas; capacity planning and capacity forecasting Previously worked at IBM, GE Capital, Price Waterhouse-Cooper, Equifax, and Emory Healthcare at Crawford Long Hospital Speaker at Share, CMG and IBM TechU on capacity forecasting IBM Redbook Author Photographer, loves to travel and spending time with family
Ensono Expert Capacity Planner IT SME with +40 years of IT corporate experience 2015 joined the Ensono team from IBM Multiple industry experience; retail, transportation, finance, manufacturing, claims processing; insurance IT corporate computing experiences covering nearly all disciplines Focus areas; capacity planning and capacity forecasting Previously worked at IBM, GE Capital, Price Waterhouse-Cooper, Equifax, and Emory Healthcare at Crawford Long Hospital Speaker at Share, CMG and IBM TechU on capacity forecasting IBM Redbook Author Photographer, loves to travel and spending time with family
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