Stream: Monza
Time: 14:15 - 15:00
The presenter will cover basic IPCS commands and MVS dump reading fundamentals that should help anyone new to SVC dump analysis get productive quickly. Imagine the look on your work colleagues' faces as you deftly navigate SVC dumps like a pro, finding basic root cause information that will help decide if you're looking at yet another example of in-house "pilot error" or if you've got a real APARable system event on your hands. And even if you must send the dump up to the next level of support, your vendors will love you for doing some of the up-front preliminary work. You're sure to become one of their all-time favourite clients...
Ed Jaffe is the Chief Technology Officer at Phoenix Software. He spent 25 years as a SHARE volunteer, the last 11 of which were his leadership role as Manager of the MVS Program at SHARE. He's an accomplished z/OS product developer, has a strong and unique relationship with IBM, and has been energetically advocating for our platform since the early 1990s.
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