Stream: Virtual Room 3
Time: 16:15 - 17:00
Around the world, a common theme mainframe managers speak with me about is how their z/OS technical solutions offer an endless supply of alerts, but not solutions. The problem is that with too many alerts or problems, managers quickly become overwhelmed. This is especially true today with mainframe operations. Most z/OS solutions today are very good about sending alerts to operators. These alerts may be critical and time-sensitive, or they may be false-alerts. The more alerts there are, the harder it is to distinguish between the two. A “good” alert would indicate the problems, the severity, contextual information and so on, but even better than a “good” alert, are possible solutions to the problem. Not just another popup or email. That’s where IBM Concert for Z comes in. One of the main problems we aimed to solve with Concert for Z was not just making “good” alerts, but to actually provide actionable advice and recommendations on how to solve the problem we were alerting you to. To that end, Concert for Z: • logically groups similar alerts together and prioritizes them • provides relevant context on the problem and actionable built-in expert advice IBM Concert for Z is an AI-powered mainframe resilience Platform that helps organizations simplify operations & proactively manage risks by unifying siloed data into actionable insights thereby ensuring uptime, trust, and customer confidence. It helps teams identify issues, maintenance gaps and critical vulnerabilities early, enabling faster, and more confident actions.
Domenico D’Alterio is the IBM Principal Product Manager for IBM zAIOps portfolio, mainly focused on IBM Z IntelliMagic Vision for z/OS offering. In addition to this offering, Domenico takes care of the IBM Z AIOps integration scenarios strategy with the objective to define cross products integrations that reduce the Mean Time To Resolution (MTTR) of IT problems. In parallel, he contributes to the open-source project Zowe strategy and direction as well as market success of IBM Z distribution for Zowe. Thanks to his passion in sharing his knowledge about Z platform and open source projects, especially Zowe, Domenico was nominated Open Mainframe Project ambassador in March 2023 and IBM Z Federated Advocate in December 2023. Prior to his current role, Domenico was the Product Manager for offerings in the IBM Z AIOps area working on the strategic directions of multiple offerings on different domains like scheduling, system automation, performance and capacity planning, analytics and so on In the previous years, he covered different managerial positions in IBM Development and Customer support organization. Domenico joined IBM in 1999. Starting as designer, moved to a managerial role in 2006, acting as Development and Customer Support manager in the former Tivoli division of IBM. He graduated in Electronic Engineering, in Italy.
Jack T. Jia is the Architect of IBM Z Concert for Z, an IBM Z AIOps portfolio product.
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