The GSE Statutes and Policies can be seen at the bottom of http://www.gse.org/about-gse/.
GSE will act as an intermediary between you and Whittlebury Hall to reserve accommodation on your behalf. The accommodation will be in the Whittlebury Hall itself or in the Whittlebury Park annexe.
Although GSE act on your behalf to make the booking the arrangement is directly between you and the hotel. You are responsible for payment to the hotel on checkout as normal.
The details of your hotel reservation can be found by logging on to My GSE and using the My Details - Hotel Reservation tab. Please check this carefully to ensure it meets with your requirements; you are able to change your reservation if you wish on this page up to one week before the conference.
If you have any questions please contact us, see the Contacts tab. There is more detailed information about the hotel, prices etc. on the Hotel Info tab.
You are of course at liberty to make your own accommodation arrangements; there is a list of alternative accommodation available in the Hotel Info tab. In this case of course GSE can take no responsibility for the arrangement or for transport etc.
Changing or cancelling a hotel reservation.
In the event that you need to cancel your reservation or make changes during the week prior to the conference you will be subject to the hotel's standard terms and conditions. However you should contact GSE in the first instance as we will be able to arrange the change and may well be able to find someone else to take your room in the event of a cancellation. The hotel staff have been asked not to take instruction except through GSE.
Conference registrations are all made through the GSE conference website; see the Registration tab. You will receive an automated e-mail shortly after you have registered with a link to log on to (or register for) My GSE in order to check and confirm your registration and hotel reservation if any. Please check this carefully to make sure that it meets your requirements and also that your contact details are complete and correct. Limited changes may be made on the My Registration page, however if in doubt please e-mail us at firstname.lastname@example.org.
After checking your details please tick the box on the My GSE home page to confirm you have done so.
Changing or cancelling a conference booking
If you wish to change or cancel your conference booking please contact the GSE administration team as soon as possible and we will ensure the changes are made with the minimum inconvenience to both parties.
Due to the numbers of changes the administration team are having to make, especially in the days leading up to the conference, we are implementing some admin charges for late changes and cancellations.
Any change or cancellation after the Early Bird period will incur a £10 (inc VAT) admin charge.
Any changes or cancellations made after the Friday preceding the conference will incur an admin charge of £46 (inc VAT).
No Shows on the days of the conference will incur a penalty charge of £60 (inc VAT) in addition to the £46 Admin fee. If you have a room booked you will also be liable for any charges the hotel may make.
For this reason it is vital that you contact GSE as soon as you know your plans may be changing.
Vouchers for free or discounted admission to the conference are issued to member companies, exhibitors and sponsors and certain individuals by means of voucher codes. Each voucher code may be used by one person for the whole conference or separate people for one or more days. A voucher code can be entered on page 2 of the conference registration process.
Voucher codes grant free admission to the conference up to the end of the early bird period. From then until one week prior to the conference voucher codes grant admission at half the normal members' rate, i.e. currently £75 per day inc VAT. During the final week before the conference vouchers are no longer accepted.
For more information about vouchers, the dates of the early bird period etc. and the costs of attendance please see "The Conference" tab.
When you provide us with your contact details, we will send you mail shots of upcoming GSE events such as our annual conference and working group meetings. On occasions we may send you information about GSE events in Europe. We will not pass your contact details to anyone outside of the GSE organisation unless you specifically give us permission to do so. An example of this is during the GSE UK Region annual conference registration process where you are asked if we can pass your contact details to vendors exhibiting at the event.